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CSB Takes Debit Card Security Seriously
CSB Takes Debit Card Security Seriously
11/19/2014 12:55:01 PM
Citizens State Bank takes the security of your debit card very seriously. That’s why when CSB was notified that some of our cardholders may have been involved in the recent data breaches at major national retailers, CSB took immediate action to replace any cards which may have been involved. Other “behind the scenes” actions were also taken to ensure the safety of our customers’ accounts.
Shazam Falcon Monitoring Program

Every CSB Debit Card is protected by a program called Shazam Falcon. Falcon is a state-of-the-art program used to analyze specific factors about each transaction and rate the transaction on the likelihood of being fraudulent. When high-risk transactions occur, Falcon will automatically decline those transactions. A Shazam Fraud Specialist will notify you that a potentially fraudulent transaction has been detected and provide you with the details. If the detected transaction is legitimate, the details will be made part of your card profile for future approval.

Keeping track of new fraud scams and adapting quickly is one of the most effective ways to combat fraud. The success of this program relies heavily on the ability to make contact with cardholders. That’s why it is extremely important that Citizens State Bank has up to date contact information for you, such as cell phone numbers.

Other tips to help protect yourself from identity theft include;
1. Never give your personal information to people that you don’t know and trust.
2. Don’t be taken in by e-mail phishing scams asking for your personal or financial information.
3. Know who you are dealing with before providing personal information to mail order, telephone, or internet merchants.
4. Keep your passwords secure and always shred documents containing sensitive information.
5. Review your bank statement monthly and your credit report annually.
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