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Online Banking Security
Secure Access Secure Access
In order to access Online Banking, you must enter a unique User Identification Number (User ID) and Personal Identification Number (PIN).
Automatic Log Off Automatic Log Off
If you are logged on to Online Banking and do not use it for 10 minutes, the system will automatically log you off.
Account Names Account Names
Citizens State Bank does not display your account numbers over the Internet. Rather, we allow you to choose a “pseudo name” for each of your accounts, for example: John’s Savings, Home Checking, etc.
PIN Lockout System PIN Lockout System
A PIN Lockout System is in place to keep unauthorized individuals from accessing your account by guessing your PIN. If your PIN is entered incorrectly three times, the user is “locked out” of the system.
Optimum Security Optimum Security
Online banking with Citizens State Bank encompasses the highest level of encryption and Internet security. You will want to enhance that security by using the following guidelines to protect your account information.

Citizens State Bank encourages you to protect your account by:

• Never reveal your password to anyone or leave your password anywhere .

• Treat your password as your would your checkbook or account number.

• Select a secure password that no one can guess, but one that you can remember.

• Change your password on a regular basis.

• Use the “sign off” button to end each Online Banking session.

• Close your browser window after exiting Online Banking.

• Frequently delete your temporary internet files.

• Balance your account on a regular basis.

• Notify us immediately if you suspect someone has your login information.

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