Q. Do I have to apply for Online Banking?
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A. Yes, there is an application available online that can be completed and mailed or you can stop by one of locations to fill out an application.
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Q. What account can I view online?
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A. You can view any account for which you are an owner or authorized signer.
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Q. Can I have Online Banking for my business?
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A. Yes, however you will need to come into one of our locations to fill out a business application. The online application is for personal accounts only.
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Q. Will I be able to get a copy of my transaction history?
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A. Yes. You will be able to view and print your statements online.
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Q. Can I get a copy of my check?
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A. Yes. Double click on the check number or click on “view image”.
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Q. How do I get a User ID and PIN (personal identification number).
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A. It will be mailed to you.
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Q. Can I have the same User ID as my spouse?
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A. No, each customer is issued their own User Id and PIN.
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Q. Is there a fee for Online Banking?
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A. No, it is free of charge to our customers!
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Q. Can I make loan payments?
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A. Yes. Simply use the 'Transfer' option.
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Q. What do I need to access Online Banking?
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A. You will need a web browser that supports 128-bit encryption. Once you log in to Online Banking, there is a link to test your browser to ensure that it is compatible. If it is not, you will have the option to download the free software for 128-bit encryption.
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Q. Can I change my PIN?
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A. Yes, you can change your PIN as often as you would like. You are required to change your PIN every 90 days by the system for security reasons.
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