We take the security of your online account very seriously and have installed measures to protect your information, your username, your password, and your account details. We use Secure Socket Layer (SSL) technology to encrypt your personal information over the internet. Any information provided to you is scrambled en route and decoded once it reaches your browser.

“Phishing” (pronounced fishing) is a criminal activity where email is used to try to lure you to fake websites where you are asked to disclose confidential financial information, like passwords, or Social Security numbers. The email is sent by phishers masquerading as a trustworthy entity, such as Citizens State Bank.

Citizens State Bank will never email you and ask for this information. We will never email you and direct you to another website. We will not threaten to close or suspend your account if you do not take immediate action by providing personal information. Nor we will notify you by email that your account has been compromised or that there are unauthorized charges to your account.

We pride ourselves on establishing a partnership with our customers and believe that should we have a question about your account we will personally call you. The internet is and will continue to be the source of many new opportunities. You can make the most of those opportunities by using them wisely, with caution and good judgment.

If you have questions, please call your local branch. Together we can make things happen.